Three Readership Tips To Skyrocket Your Online
Sales
In this issue:
How to appeal more directly to your prospect’s
emotional right brain …
The secret to making your copy more magnetic and
compelling …
The reason why whoever it was who said “long copy
always out-pulls short copy” is wrong …
And more!
Dear Web Business Builder,
It they don’t read, they don’t buy. It’s
as simple as that.
For the doubters, imagine a web page with
just pictures. How many orders would you get? Precious few. So
today I’m giving you three priceless tips to get your prospects
thinking. Huh, I thought you said this was about reading?
It is, but here’s the dirty little secret
...
Reading is “thinking”, and most people
hate to think. Ergo, most people hate to read. Therefore, a big
part of your job as a copywriter is to take as much of the
“thinking” out of the “reading” as you possibly can. Does that make
sense? Say yes.
So how will you do it? There are many
ways. Here are three I feel like writing about today …
Tip
1 – Slice your copy up into delicious looking bite size
morsels. Short words. Short sentences. Short
paragraphs.
Short words are anchored in childhood,
before our intellectual development takes place. So they speak
directly to our emotions.
Bruce Barton said: “no ad can be great
that contains anything that can’t be understood by a child of
intelligence. Certainly all of the great things in life are
one-syllable things — child, home, wife, fear, faith, love, God.
The greater the thought we have to express, the more likely we are
to find simple words.” The same applies to sentences …
A sentence is like a puzzle isn’t it? It
must be decoded. And aren’t long sentences more difficult to decode
than short ones?
Sure. The long ones require you to think,
just to figure them out. They add needless overhead, narrowing the
mental bandwidth available for your sales message. And they run
counter to the pleasure principle, because thinking for most
people, hurts.
Read this next long sentence and you’ll
see what I mean…
A sentence is like a puzzle that must be
decoded, with long sentences being more difficult to decode than
short ones, adding needless overhead, narrowing the mental
bandwidth available for the message, and running counter to the
pleasure principle, because thinking for most people, hurts.
Do you see how much more involving and
pleasurable it is reading short sentences?
Now paragraphs are another thing
altogether. Each paragraph is a decision point. Your reader is
asking himself, “Do I really want to tackle this one?”
How does he decide?
By the look of it of course… Short
paragraphs are inviting. They hold out the promise of instant
gratification. Long ones are intimidating. They look like work. And
who wants that?
It’s human nature not to want to start
something we may not want to finish. The same goes for paragraphs.
It’s also human nature to want to remain consistent with our
commitments. We don’t want to stop something we started. The same
goes for paragraphs.
Do you see the power of the short
paragraph, the short sentence, and the short word?
Tip
2 – Glue one thought to the next with epoxy cement.
Another place where the reader’s attention and interest are
siphoned off is between sentences. When one sentence fails to flow
logically into the next, the reader must again expend precious
mental bandwidth to make the connection.
It is easy to assume the reader knows
things he does not. And when you do, you lose him by making too
much of a leap between one point and the next.
Readership is inspired by an orderly
march of facts, evidence and reasoning. There is a certain pleasure
we take as human beings in putting two and two together. It is an
identity reinforcing experience for us.
Tight, super coherent copy makes us feel
like we’re taking over the process, as we digest its facts and
assent to its reasoning. The merit of the argument becomes visible
to us, and seeing it, we associate ourselves with it. Our egos are
stroked.
The same holds true for the overall
structure of paragraphs and sections. Give your reader the feeling
you’re taking him in a straight line from where he is, to where he
wants to go.
And finally …
Tip
3 – Be brief. I do a lot of critiques, and by far
the most common criticism I have is directed at the sheer length of
the copy people are writing these days. It seems they feel they
need to write a book to sell a $39 e-book online, complete with a
74-word headline.
There is a time and a place for long
copy, and there is a time and a place for short copy. But there is
never a place for copy that’s unnecessarily wordy like so much that
I see these days. For copy to sell, every word must count.
This is particularly true on the web.
People do not have the same attention span online as they do
offline. Most are juggling a never-ending stream of e-mails, chats,
web pages, and internal documents simultaneously. They’re
conditioned to flit from one document to another in a way they
would never do offline.
And I believe that calls for a whole new
way of approaching your writing...
Traditional direct response wisdom says
you painstakingly explore every single feature, advantage and
benefit of the product you’re selling. Or at least as many as you
can fit into the medium you’re advertising in.
Of course on a web page, there are no
space limitations. You can write as much as you want. This is a
double-edged sword.
It encourages over-written copy that in
many cases sells past the sale. Whoever said long copy always
outsells short copy was wrong …
Now please don’t misunderstand me. I
still believe you should fully explore every single nook and cranny
of desire for your product, and write until you’ve stimulated it as
powerfully as you possibly can.
But what I’ve learned through trial and
error is that the execution of that copy should be approached
entirely differently online than off.
Instead of starting with long copy, and
then testing headlines and different things to improve the
conversion, I’ve been quietly experimenting with a new
approach.
I take that long copy — and strip it
naked — right down to its bare essentials, often using images
creatively to slash the number of words to a bare minimum. Then I
test that short copy against the long copy.
If I’ve done a good job of identifying
all of the selling points in the long copy version before
distilling them down into the short copy version, I often find the
shorter one pulls better.
Then I will begin split testing that
short copy against various versions where I embellish one element
at a time. I’ll add copy to the headline, the lead, or the product
description, or the value build up, or the guarantee etc., and
watch what happens.
Whether you end up with short copy or
long copy, packing as much selling power into as few words as
possible is one of the true secrets to writing powerful, order
pulling copy. One of the best ways to say more with less is to
create mental pictures in the reader’s mind. You do this by
relating the unfamiliar with the familiar, using analogy, metaphor,
simile, and storytelling.
Here’s a wonderful example from Masters
of Copywriting contributor Harry Bourne …
“Every so often — and sometimes in
between — Mr. Manufacturer rises to announce that no one reads long
advertisements. So the moot question has been and is, ‘How long
should an advertisement be?’ Nobody has ever answered that question
satisfactorily. Certainly it should be just long enough to carry
its objective and no longer. If you can get any satisfaction out of
that answer, make the most of it.
One way to shorten copy is to shorten
the words. Practice writing your headlines and text in words of
one-syllable. You’ll be amazed at the strength of your copy. All
good writing is distinguished by simplicity. It is the essence of
strength. For instance, if you wish to indicate that your material
handling machinery reduces the working force from ten men to one,
you may choose to say in your headline — “Manual Labor Materially
Reduced” or “It Took Ten Men To Handle This Job Before” or “Are You
Affected By The National Labor Shortage?”
If I had the job I should say, “In
Place Of A Gang, A Man!”
They are all words of one syllable and
make a picture that almost instantly occurs before the reader’s
vision.”
Parting Wisdom: As
direct response copywriters, we should all realize we are very
likely naturally biased towards long copy. Being human, it’s very
easy to fall prey to our own beliefs, and reflexively do what we
think works best, instead of approaching each situation with fresh
eyes. Those who refuse to be blinded by convention, and test
adventurously, win.
For more from Barton and Bourne,
click here to check out the Net’s most
comprehensive searchable archive of copywriting answers to your
most pressing copywriting questions.
Until next time, Good Selling!

Daniel Levis
Editor, The Web Marketing
Advisor
THE TOTAL
PACKAGE™
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Daniel Levis is a top marketing consultant & direct response
copywriter based in Toronto, Canada and publisher of the world
famous copywriting anthology “Masters of Copywriting” featuring the
selling wisdom of 44 of the “Top Money” marketing minds of all
time, including Clayton Makepeace, Dan Kennedy, Joe Sugarman, John
Carlton, Joe Vitale, Michel Fortin, Richard Armstrong and dozens
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